At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better. As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.

Manage the sales strategies of the region to develop, promote and maintain Emirates SkyCargo business, ensuring maximum spanet share, spanet penetration and optimal revenues.

• Plan, develop and implement strategies for sales and operational activities to improve Sky Cargos spanet and revenue position within the assigned territory and to reach and surpass revenue, yield and tonnage targets.
• Recommend to Head Office sales policies, tariff structures and spaneting activities relevant to the local spanet to increase or protect Emirates business. To include tactical promotions, targeted activities, mailers, and launch activities
• Directly manage station Global and Key Accounts by promoting, understanding and servicing their needs and negotiating tonnage and revenue contracts. Propose strategies and corrective actions to improve and optimise revenues from these accounts. Act as a one stop shop for queries from these accounts by liaising with key contacts in Dubai and across the network
• Identify and develop new and underserviced spanet segments and clients through spanet assessment and analysis of available data (e.g. CASS). To include commercial opportunities such as road/sea feeder, offline activities and over-border accounts
• Through spanet research, direct customer contact and relationship-management, manage sales efforts towards seasonal variations, weaker routes and secure support for new destinations.
• Ensure sales leads generated for other parts of the network are shared to maximise inbound traffic.
• Conduct analysis for the monthly sales plan including revenue, load, yield, product/route/customer segmentation, and key agent performance in line with the FY Sales & Marketing plan. Monitor and identify commercial risk including potential under-collections and defaults and take corrective action as needed
• Customer sales visits to ensure the spanet is adequately covered to maintain strong customer relationships and product awareness.
• Liaise closely with local CM to ensure understanding of customer handling requirements and also to identify overall efficiencies in service, customer retention, and cost reduction
• Promote IT-solutions to customers including Sky Chain and e-freight

Qualifications & Experience:

Educated to A-Level (or equivalent) with at least 10 years experience in a Cargo environment including at least 5 years field sales experience with an airline, freight forwarder or logistics provider.

OR

Educated to Degree level with at least 8 years experience in a Cargo environment including at least 3 years field sales experience with an airline, freight forwarder or logistics provider.

Knowledge/skills:

• Knowledge of cargo operations
• Thorough understanding of Airline cargo sales, including pricing strategies
• Proven ability to negotiate effectively at all levels
• Completed formal training in sales & spaneting techniques
• Advanced knowledge of Microsoft Word, PowerPoint and Excel
• Proven ability to implement and optimise digital tools to enhance cargo sales and operations
• Ability to interpret and analyse data
• Fluency in English and the language of the country you are working is essential
• Valid driving license

Other job related information

• Extensive traveling in the region will be required.
• The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment

Join us and enjoy an attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stay worldwide.

$98,700 - $141,000 USD